Welcome to the Improved MyMillcraft
We’re excited for you to explore our new site, check out the new features added, and see how it allows you to search better, see history more easily, view open invoices, and even pay online! To help you better navigate, we’ve worked with a group of customers to test MyMillcraft and developed a list of frequently asked questions for your quick reference.
General Questions:
Your user login is the same! We have upgraded security, so you will need to reset your password the first time you log in.
We closed down the old mymillcraft.com September 30, 2025.
Yes! Just enter your order number in the Order Look Up feature on the home page or click your Order History
Yes, with one exception; you will not be able to bulk add lines.
Yes! Admin users are able to click a button in their Order History to see all purchases.
Yes; During checkout each order line will give you the option.
Not currently, but we are working on that feature.
No. We’ve taken a “refresh” approach to this to prevent any problems with obsolete items.
We automatically integrate all orders every 10 minutes to our back office and operations team.
Improved & Returning Features:
Once you log in, your specific pricing is loaded.
Similarly to the previous site, you will see item availability based on your account’s location.
Yes. We are improving our data to allow for more robust visibility of products.
Yes! If you’re an account admin, we’ve improved the process so you can add, remove, and review other users in your organization.
No, but talking with your account manager can help ease and improve the experience.
Yes. Currently it’s online order history only, but we are working on integrating all other forms such as when you call in or email via Auto PO.
New Features:
No! You can add addresses in your account management and at checkout.
If you want an address to be eligible for a Millcraft truck delivery, reach out to your account manager to validate the new address and add it to our operation’s routes.
We’ve implemented smart filters that organize product traits with priorities and are constantly improving our product data.
If you’re eligible for terms, you can apply it in a single click. Credit card checkout is available for everyone else, even if you aren’t signed in.
Yes, multiple invoices can be paid online but those invoices must be the only item in your cart.